Terms & Conditions

Stage payment agreement:

There are two payments involved, One is a booking deposit which depending on job size makes up to 50% of the total price quoted. The booking deposit is taken at the point of booking it is used to purchase items needed to undertake the agreed works, The booking deposit is also used as security for both parties on agreed dates when booking. The second payment makes up the remaining 50% this is due at the end of the job all invoices are marked “due on receipt” meaning invoices are due for payment immediately. On larger jobs where several weeks will be required, we may be required to break down the remaining 50% balance into smaller weekly payments until the job is completed; this is for cash flow purposes & to ensure we cover our suppliers & labour costs. If this is necessary we will discuss it during the project.

Deposit terms:

Once payment of the booking deposit has been made, a cooling-off period of 48 hrs is in place should you have to cancel for any reason. Within this period the deposit will be fully reimbursed. Once this cooling off period expires, The booking deposit becomes non-refundable except under circumstances in which Button’s Plastering Norfolk is unable to carry out agreed works or is unable to honour the agreed start date within a period of 72 hrs giving the client the option to cancel. Should for any reason our company cease trading, your deposit/any money owed to you will be paid in full.

Digital content agreement

During work, we may use images & videos from the project to put on our websites as examples to showcase some of the services we provide to customers.

Personal information such as job address etc will not be shared.

If you would prefer to opt out of this agreement please let us know before work commences.

Receipt of deposit payment will indicate that you have read & agree to these terms.